Wedding Hair + Makeup Company
About Pretty Committe Beauty
A team of traveling hair stylists and makeup artists based in Grand Rapids, Michigan ready to host you or go on site for your big Wedding day!
Where we started
Client's Problem Overview
- This led to heavy email backlogs, unanswered queries, & dissatisfied clients - all of which were hampering growth.
- She needed to find a way to sort out the chaos originating from overload so that she could focus on what mattered the most.
Services Offered
The Remotual Solution
Calendar Management
Inbox Management
Client Outreach
Sales Pipeline
Operations Management
CRM Management
Client Journey
Wedding Schedule
Quality Assurance
Issues Management
Lead Generation
Book Keeping
18
No. of Tasks
06
No. of Remotualites
22k+
No. of Hours
02
No. of Projects
See the difference
The Transformation
Heavy email backlog & unanswered client messages on The Knot, Zola & The Wedding hampering communication & sales
The absence of a wedding calendar & processes to assign stylists for scheduled weddings & trials affected client experience negatively
Unupdated Airtable costing them leads & revenue
A lead generation process was absent
No operational workflow to manage the client database, respond to pending emails + client enquiries, follow up timely, collect testimonials etc
Clients (Brides) weren’t updated timely about their balances
Results
The Outcome
Just within a few weeks of working with Remotual,
The client started closing
more deals
An average of 20-50 per month
The avg. response time for The Wedding Wire went down
From 173 hrs to 08 hrs
The average response time on Zola decreased